RESOURCES & RESEARCH

A decade of inquiry into a single question: why do some alumni give — and others don't? FOUNDATIONAL WORK

The Dissertation

Factors and Characteristics of Alumni Role Identity: Implications for Practice in Higher Education Fundraising and Alumni Relations Jay Le Roux Dillon, Ed.D. — University of San Francisco, 2017

The foundational study establishing alumni role identity as a predictor of giving behavior — and demonstrating that behavioral and demographic variables alone are insufficient predictors of alumni philanthropy.

Peer-Reviewed Research Philanthropy & Education — forthcoming, Fall 2026

The first peer-reviewed journal publication of the Alumni Identity framework and findings. Details to be announced.

Institutional Case Studies

The Alumni Identity Assessment has been conducted at 11 institutions, producing Alumni Identity Scores™, IDeal Donor Score™ modeling, and data-driven recommendations for engagement and fundraising strategy:

  1. University of San Francisco -2017

  2. Chatham University - 2018

  3. Marian University - 2018

  4. St. Olaf College - 2019

  5. Carleton College - 2020

  6. Midland University - 2020

  7. Kean University - 2021

  8. Oregon Health & Science University (longitudinal, two assessments) - 2022 and 2025

  9. University of California, Berkeley - 2023

  10. Concordia University St. Paul - 2024

  11. Interlochen Center for the Arts (alumni and parent populations) - 2025

Interested in an assessment for your institution?

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Selected Practitioner Writing

Are You Missing Advancement's Most Important Metric? — EverTrue, 2018
Raising Alumni Identity Raises Dollars — EverTrue, 2018
Alumni Engagement: What We've Gotten Wrong and How to Fix It — Salesforce.org, 2018
Busting 3 Massive Myths in Higher Education Fundraising — ebook, Salesforce.org, 2018

Donor Demographics are the Enemy of Equity — Alumni Identity Blog, 2019
Alumni Aren't Lost and They Don't Need Greeters — Alumni Identity Blog, 2019

Selected Podcasts & Webinars

What is Alumni Identity? — Live from CASE/DRIVE, EverTrue, 2018
Where is the North Star Metric to Guide Alumni Fundraising? — Alumni Identity Podcast, 2019
Alumni Identity Basics — Alumni Identity Podcast, 2020
Digital-Forward Alumni Engagement — Aluminati Webinar, 2021
Alumni Are People Too — AASP Podcast, 2023
Alumni Identity and Journey-Based Engagement — Alumless Podcast, 2026

THE BOOK(coming soon)

A practitioner book introducing the Alumni Identity framework — what it is, what the research shows, and what it means for how colleges and universities approach engagement and philanthropy.

Available Winter 2026.

Browse the full archive of articles, podcasts, webinars, and resources below.

Articles Jay Dillon Articles Jay Dillon

Donor Demographics are the Enemy of Equity

Not too long ago, a client asked me to create an age, gender, and race profile of alumni most likely to donate to the university. I refused. Why?

Because it is a self-perpetuating myth of the advancement profession’s own design that chasing demographics leads to increased alumni engagement and giving.

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Articles Jay Dillon Articles Jay Dillon

Alumni Aren't Lost & They Don't Need Greeters.

Recently, Walmart announced it is getting rid of its venerable welcome greeters. There are multiple facets to this change, and clear implications for real people and their jobs, but what interests me is the “why,” because therein lies a lesson for education fundraising.

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Articles, Series Jay Dillon Articles, Series Jay Dillon

Data-driven Prospect Discovery Needs to Include Graduate Feelings of Connection

“Wealth screening is amazing at filling our donor pipeline!” – said no fundraiser ever.

When it comes to prospect discovery and pipeline development, no two strategies are as tried and tired as wealth screening and RFM models. Here’s a case study on how alumni identity - as both tactic and tool - blows everything out of the water when it comes to predicting giving.

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Articles Jay Dillon Articles Jay Dillon

Black Holes and Myths in Alumni Fundraising

Fundraising strategies are often tripped up by the persistent myths and black holes that permeate higher education fundraising. 

They grab hold of new and innovative ideas and suck them into oblivion. 

If you're frustrated and looking for an escape route, here's a quick look at the new science that's opening new doors in the alumni fundraising conversation. 

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Articles, Series Jay Dillon Articles, Series Jay Dillon

Higher Education Fundraising and the Culture of Sameness: Busting 3 Massive Myths

Alumni giving is crashing and the culture of sameness in advancement is partially to blame. Why? Because colleges and universities simply don’t know their alumni very well, and in the networked age – where the battle for attention is primary to everything else – higher education is woefully behind in being able to demonstrate post-graduation value to alumni.

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